Front Desk Automation

Your front desk,
always on.

Intelligent follow-up loops across call, SMS, and in-app — context-aware, always responding, never overloading your staff.

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Prapaa Front Desk

Voice agent · Always available

Hi! I'm your Prapaa front desk agent. Say something to try a voice conversation — I can help with appointments, follow-ups, and patient questions.
Tap to talk
Capabilities

Everything your front desk used to handle — automated.

Four intelligent pillars that keep patient communication flowing 24/7 without burning out your team.

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Intelligent Follow-Up Loop

Contextual outreach via call, SMS, and in-app message. The AI tracks each patient interaction and closes the loop automatically — no staff follow-up required.

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Private Doctor–Patient Channel

Doctors reach patients directly through the app without ever sharing personal phone numbers or other private contact details. Boundaries and privacy, by design.

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24/7 AI Agent for Patients

Patients can call, text, or message the AI any time. The agent has full context — their situation, schedule, upcoming appointments — and responds intelligently.

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HIPAA & GDPR Compliant

Zero patient or doctor data is ever breached, sold, or used for training. Compliance and security aren't features — they're the foundation the entire system is built on.

ROI Calculator

See the numbers for your practice.

Drag the sliders to match your practice and watch the savings update in real time.

Your practice, today

Adjust each metric to match your current volume.

Daily inbound calls60
Front-desk staff (FTEs)4
Weekly appointments300

Estimated impact

Based on industry benchmarks and average FTE cost of $22/hr.

Hours saved per week
73hrs/wk
Estimated monthly savings
$7,000/mo
Front-desk time automated
46%
Estimated payback period
1months
How It Works

Up and running in three steps.

From setup to seamless automation in minutes, not months.

01

Set your rules & channels

Define follow-up cadence, preferred channels (call, SMS, or in-app), and escalation rules. No coding required.

02

AI handles loops & outreach

The agent monitors appointments, sends reminders, receives responses, and closes each loop automatically — around the clock.

03

Doctors & patients connect safely

Secure in-app messaging keeps all communication private, compliant, and logged — no personal numbers ever exposed.

HIPAA and GDPR compliant by design. No patient or doctor data is ever shared, sold, or used to train models.

HIPAAGDPREncryptedNo training on your data
Get Started

See Front Desk Automation in your practice.

Book a personalized demo and see how much time your team gets back — or try the AI agent yourself right now.

Book a Demo